About Us

Earning Trust Through Every Mile Since 1993

Universal Limousine and Transportation Co. Inc. has defined what private transportation services mean across the Bay Area and Sacramento regions for over three decades. From our founding in January 1993, we’ve created something rare in this industry—a company where passengers feel genuinely cared for, where chauffeurs take pride in their craft, and where details receive the attention they deserve.

Headquartered in Sacramento with operations extending throughout the region, we serve individuals, families, and corporate clients across the most demanding routes. From quick airport runs to multi-day wine country adventures, from intimate executive sedans to 55-passenger motor coaches, we’ve coordinated thousands of successful trips while maintaining the personal touch that defined us from the beginning.

Our Mission: Excellence in Motion

Our reliable transportation company exists to provide dependable and professional service that consistently exceeds client expectations. We’ve dedicated ourselves to delivering superior customer care, personalized experiences, and integrated logistics—whether you’re heading to a business meeting, celebrating a special occasion, or exploring California’s wine country.

Our goal remains straightforward: each trip should reflect the class and dependability you deserve. We measure success not in miles but in relationships formed, in the peace of mind our passengers feel, and in the reputation we’ve earned through consistent performance.

From individual airport runs to wine tours and multi-bus corporate events, we provide flexible pricing and solutions that adapt to your needs. Whether coordinating simple pickups or complex multi-city itineraries, we attend to details with precision—understanding Bay Area traffic patterns, accommodating last-minute changes, and treating your schedule with the urgency it demands.

The Values That Motivate Us

Safety First
We prioritize the well-being of passengers and team members through rigorous standards, continuous training, and meticulously maintained vehicles. Each decision begins with this question: Is this the safest choice?

Reliability
Dependability defines us—on time, without exception. Your trust matters more than any single reservation, and we earn it through consistent performance you can count on.

Professionalism
From chauffeurs to dispatchers, we conduct interactions with courtesy, discretion, and respect for your time and comfort. Professionalism isn’t a uniform; it’s how we treat people when nobody’s watching.

Customer Commitment
We’re passionate about delivering exceptional service. Round-the-clock support and customized solutions exist because your needs don’t follow a 9-to-5 schedule, and neither should our availability.

Integrity
Honesty, transparency, and accountability define our reputation. When we make a commitment, we keep it. When we make a mistake, we own it.

Excellence in Service
We continually strive to elevate the standard of luxury and convenience through innovation, attention to detail, and a personal touch that makes each trip memorable for the right reasons.

What Sets Universal Apart

The Region’s Most Comprehensive Fleet
From sedans to coaches, we operate one of California’s newest and largest fleet. Rigorous maintenance ensures your comfort depends on vehicles that perform flawlessly, not just look impressive.

Safety Beyond Compliance
Our entire fleet carries QVM (Qualified Vehicle Manufacturer) certification—authorization that proves each limousine meets manufacturer standards for upgraded suspension and braking systems. We maintain a drug-free workplace with pre-employment and random testing. GPS tracking on all vehicles keeps you on schedule while our dispatch team monitors routes in real time. These aren’t marketing claims—they’re the standards we’ve held ourselves to from day one.

Industry Leadership That Matters
As founding members of the National Limousine Association and active participants in the Greater California Livery Association, we work directly with manufacturers, airport authorities, and regulatory agencies to shape industry standards. Partnerships with operators worldwide mean your relationship with Universal extends beyond California—we coordinate service in many cities globally, always at competitive rates.

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Transportation Solutions for Every Need

We offer varied pricing and package options, providing clients with affordable solutions—from individual airport runs to rewarding your employees with a special outing in wine country, to multi-bus corporate events. Whether coordinating airport pickups or executing complex multi-city itineraries, Universal attends to details with precision honed over decades of operation.

Our team understands that your needs extend beyond simple point-to-point service. You need a partner who understands traffic patterns, who knows which routes work best at different times of day, who can accommodate last-minute changes without panic, and who treats your schedule with the same urgency you do.

More Than Three Decades of Excellence

As a company with extensive experience dating back to 1993, Universal Limousine and Transportation employs a team of experts dedicated to improving your service. Our longevity isn’t just about years—it’s about the relationships we’ve formed, the challenges we’ve navigated, and the expertise we’ve developed through thousands of successful trips.

We view customers as partners and focus on developing long-term relationships. When coordinating your service, our team routinely suggests strategies that help you save money without compromising quality. We’re invested in your success, not just your next reservation.

Our Team: The Heart of Universal

Each member receives expert training in service delivery. We provide chauffeurs—many with years of experience—specialized training in precise driving. Maintenance teams keep vehicles clean and operating at peak performance. Dispatch and reservations teams coordinate complex logistics with calm efficiency, ensuring your experience remains smooth, even when circumstances become challenging.

We believe work represents more than just a daily obligation. It should be a place of professional growth, pride, and achievement. Our culture motivates team members to achieve extraordinary results because they understand that each trip matters—to you, and therefore to us.

Experience the Universal Difference

If you’re ready for professional, dependable service backed by decades of California expertise, contact us at (916) 361-5466 or reservations@universallimo.com to schedule your reservation. Our team is available around the clock to assist you in arranging your needs.

At Universal Limousine and Transportation, we don’t just take you to your destination—we take care of details that make the journey worth remembering.